Family Photo Archiving

Preserving Memories

For over 20 years we’ve been trusted by national institutions to preserve some of our nation’s most important documents. We’ve scanned letters from Einstein, FDR, and 800-year-old manuscripts for customers like Cornell University, the George Eastman House, the Baseball Hall of Fame, and the University of Pennsylvania. Opening a box and caring for an ancient handwritten document requires a level of archival expertise and care that we’re now using to help you preserve your own private history for future generations.

Let our new family photo and document scanning service help preserve your memories. With Challenge Imaging your documents never leave our facility in Ithaca, NY and are treated with the same care that we extend to every other priceless document we scan.

Personal Collection

Up to 500 of your most valuable photos, slides and documents carefully scanned right here in Ithaca, New York. Your photos are returned along with all of the new digital files preserved on 2 DVDs to share with family and friends.

Family Collection

For families or those with larger collections of photos and documents. This box is our best value per scan and can hold up to 1,500 photos, slides and documents. We scan every image right here in Ithaca before shipping your materials back to you along with 2 DVDs holding the digital copies of your now preserved documents.

How it Works

  • Pack your photos

    We send you a box filled with acid free archival photo sleeves, white gloves for you to handle your documents, and all the packaging materials and instructions you need. You carefully package your photos and documents in the box for us to scan. Removing photos from albums requires an extra fee, but we’ll scan any size photo or document you place in the box, as long as it’s not copyrighted.

  • Ship prepaid to Challenge

    Seal your box with the included packing tape and ship it back to us with the pre-paid UPS label that is attached to the box. Your shipment can be electronically tracked every step of the way as it moves from your home to Ithaca, NY. If you’d like to see and meet the people who will be caring for your documents, feel free to visit our facility in the Finger Lakes Region of New York and drop off your box by hand.

  • We scan and return

    When we receive your carefully packed box it never leaves our care unitl it ships directly back to you. We open the box, put on our own white gloves, and scan the materials. In 3 weeks you’ll receive your materials back via UPS with 2 DVDs holding all your digitaly preserved materials. We scan at an industry leading 1200 dots per inch resolution suitable for reprinting, further restoration, or sharing online.

Why trust Challenge Imaging?

The preservation specialists that will be scanning your materials work right here in Ithaca. We’d never dream of outsourcing our service and shipping your documents overseas. We treat every scan with the same care we'd take to transfer the pages of an ancient text or world-famous signature to a digital archive.

Keeping your documents here in the USA also allows us to fulfill our non-profit mission to provide job training and opportunities to those facing barriers to employment in our community. Your trust in our service helps us fulfill this mission. Your memories are in our hands and it is a responsibility we take very seriously.

  • It’s Guaranteed

    We’ve scanned hundreds of thousands of documents for some of the most demanding libraries and museums in the world and we do everything we can to minimize transport and risks to your originals, but if for some reason something does happen to your slides, photos or documents while they are in our care, we’ll pay you up to $1,000.00

  • A Great Gift

    Our photo archiving boxes are designed to be a great gift for family or friends that have photos or letters that need preserving. Order and pay online and we’ll take care of the rest. We’ll ship a box and pre-paid return label to the gift recipient, handle all of the scanning and return 2 DVDs that can be played in a TV or on a computer.

    Learn more about shipping this as a gift >>

    Shipping a Photo Box as a gift

    When you get to the checkout you will see an option to add a comment - here you can add special instructions or a note to the recipient - we will hand write that note into a thank you card and enclose it in the box.

Personal Collection

Up to 500 photos and documents carefully scanned in Ithaca, NY USA.


Family Collection

Up to 1,500 photos and documents carefully scanned in Ithaca, NY USA.